Welcome to Speedo, your reliable ride-hailing platform. By downloading, accessing, or using the Speedo app, you agree to be bound by the following Terms and Conditions.

1. Acceptance of Terms

By creating an account or using our services, you agree to these Terms and Conditions, our Privacy Policy, and any additional terms applicable to specific features.

2. Service Description

Speedo provides a platform to connect passengers with registered drivers for transportation services. We are a technology provider, not a transportation company, and we do not directly employ drivers.

3. User Registration

To use the app, you must:

• Be at least 18 years old

• Provide accurate personal information

• Maintain the confidentiality of your login credentials

• Not share your account with others

Speedo reserves the right to suspend or terminate accounts that violate these terms.

4. Payment and Pricing

• Fares are calculated based on base rates, distance, time, and dynamic pricing.

• You agree to pay all charges for completed rides and any applicable taxes or fees.

• Payments are processed securely through third-party providers.

• Speedo reserves the right to change pricing without notice.

5. Cancellations and Refunds

• Users may cancel a ride, but cancellation fees may apply based on the timing.

• Refunds, if applicable, will be processed within [5–7] business days.

• Disputes must be reported within 24 hours of the ride via the app or support email.

6. Driver and Rider Conduct

You agree to:

• Behave respectfully with drivers/riders

• Avoid unlawful, abusive, or threatening behavior

• Not damage vehicles or property

Speedo reserves the right to ban or suspend users for misconduct or violation of rules.

7. User Responsibilities

• Ensure internet and location access for the app to function properly

• Use the service only for lawful purposes

• Not impersonate others or misrepresent identity

• Not attempt to reverse engineer or hack the app

8. Limitation of Liability

Speedo is not liable for:

• Personal injuries, accidents, or damages during the ride

• Delays, missed appointments, or losses due to ride issues

• Unlawful behavior by third parties (e.g., riders or drivers)

Our liability is limited to the maximum extent permitted by law.

9. Termination of Service

Speedo may suspend or terminate access to the app for:

• Violations of these terms

• Fraudulent or illegal activity

• Misuse of the service

10. Intellectual Property

All content in the Speedo app—including logos, code, and designs—is owned or licensed by Speedo. You may not copy, modify, or distribute our content without written permission.

11. Governing Law

These Terms are governed by the laws of [Insert your country or region]. Disputes will be subject to the jurisdiction of local courts.

12. Contact Information

For any questions or concerns regarding these Terms, contact us at:

📧 support@speedotaxi.com