Welcome to Speedo, your trusted ride-hailing app. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
a. Personal Information
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Name
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Phone number
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Email address
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Profile photo
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Government ID or driver documents (for drivers)
b. Location Data
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Real-time GPS location (while using the app)
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Pickup and drop-off addresses
c. Payment Information
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Credit/debit card details (via secure third-party processors)
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Transaction history
d. Usage Information
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App usage activity
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Ride history
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Communication with customer support
e. Device Information
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Device type and model
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Operating system
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IP address
2. How We Use Your Information
We use the information we collect to:
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Provide and manage ride bookings
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Enable real-time tracking of rides
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Process payments and invoices
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Enhance user experience and app performance
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Send notifications, updates, or promotions
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Detect and prevent fraud or illegal activity
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Comply with legal obligations
3. Sharing Your Information
We only share your data when necessary:
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With drivers or riders during ride matchmaking
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With payment service providers for processing transactions
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With legal authorities, if required by law
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With third-party service providers (under confidentiality agreements)
We do not sell or rent your personal data to third parties.
4. Data Retention
We retain your data for as long as needed to:
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Provide services to you
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Comply with legal and regulatory obligations
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Resolve disputes and enforce our policies
5. Your Rights
You have the right to:
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Access the data we hold about you
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Request correction of inaccurate information
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Request deletion of your data (where applicable)
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Withdraw consent for data processing
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Opt-out of marketing communications
To exercise these rights, contact us at: [insert support email]
6. Security
We use industry-standard security measures including:
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Data encryption
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Secure servers and firewalls
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Access control and regular audits
Despite these efforts, no method of data transmission over the Internet is completely secure.
7. Children’s Privacy
Speedo is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this policy from time to time. We will notify users of significant changes through the app or via email.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: support@speedotaxi.com